Transparency

Fees & Policies

Everything you need to know about sessions, fees, and how we work together — so you can feel informed and at ease before we begin.

Sessions

Face-to-Face counselling
Telehealth counselling

All sessions are confidential and ethically grounded, and this is discussed in more detail during the initial consultation and first session.

Fees

$80

per 50–60 minute session

This reflects early private practice rates aligned with counselling industry standards and allows me to offer accessible, high-quality support as I build my practice.

Support Packages (optional)

$375

5 sessions

Save $25

$700

10 sessions

Save $100

Packages are designed to support continuity of care and ongoing therapeutic work.

Concession Rates

A limited number of reduced-fee sessions may be available for clients experiencing financial hardship. Please feel free to enquire if you would like to discuss this option.

Payment

  • Payment is required prior to your scheduled session.
  • An invoice will be issued in advance, including all business bank details for secure bank transfer.
  • Sessions are confirmed once payment has been received.
  • If you have any questions about payment, you are welcome to contact me prior to your appointment.

Cancellation Policy

  • A minimum of 24 hours' notice is required for cancellations or rescheduling of appointments.
  • Cancellations made with less than 24 hours' notice, or missed appointments, will incur the full session fee.
  • This policy helps ensure appointment times are available for others and supports the smooth running of services.
  • In cases of emergency, exceptions may be considered.

Confidentiality & Counselling Framework

All sessions are conducted within a confidential and ethical counselling framework in line with professional standards. Confidentiality and its limits will be discussed during your initial consultation and first session.

Resources

Below are optional supports that may complement counselling. These are not a substitute for counselling or emergency support.

Have a question before booking?

You're welcome to get in touch — I'm happy to answer any questions before your first session.

Get in touch
Arcadia Counselling

Individual counselling for women in a calm, supportive, and culturally sensitive space.

Get in touch

[email protected]

Face-to-Face & Telehealth available

Arcadia Counselling Studio acknowledges the Boon Wurrung/Bunurong and Wurundjeri peoples of the Kulin Nation as the Traditional Custodians of the land on which we live and work in Elsternwick. We pay our respects to Elders past, present, and emerging, and warmly welcome all First Nations women to our practice.

Valerie Gisele Pym — PACFA Reg. Certified Practising 33542
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